Case Management
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RED.Bz
Case Management
Retirement & Exit Documents · Belize
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Employer / ManagementSchool / Institution PositionStart Date End DateDocumentation Data / Info SourceApplication Status PriorityNeeds Addressing NotesVerif. Date Initials
Has issue Clear
Management / Board School Start Date End Date Name / Referee Contact Info Dispatch Date Dispatch Courier Date Received Date Returned Return Courier Notes

Walk through each stage to onboard a new client professionally. Progress is saved automatically.

1Inquiry
2Readiness
3Consultation
4Package
5Agreement
6File & Entry
7Complete
Stage 1 — Initial Inquiry Prospect
Step 1 of 7
Stage 2 — Document Readiness Assessment Documents Checklist

Tick each document the client confirms they have or can obtain. This generates a readiness score.

Document Readiness: 0%
Tick the documents the client has available.
Stage 3 — Client Consultation & Action Plan Review & Outcome

Record the outcome of the initial consultation and generate a personalised action plan for the client file.

Click "Generate Action Plan" below to auto-generate, then edit as needed.
Stage 4 — Service Package Selection Package

Select the service package that best fits the client's needs. This will populate the case type in the client record.

Stage 5 — Client Agreement Acknowledgement
RED.Bz — Retirement & Exit Documents Preparation Service

This agreement is between RED.Bz (Darnelle Sterling) and the client named below.

Services: RED.Bz agrees to assist in the preparation and compilation of retirement/exit documents as described in the selected service package.

Client responsibilities: The client agrees to provide all required documents in a timely manner, attend scheduled consultations, and notify RED.Bz of any changes to their employment or personal details.

Fees: Fees are as agreed and recorded in Stage 4. A deposit is required before work commences.

Confidentiality: All client information is treated as strictly confidential and will not be shared with third parties except where required for document processing.

Timelines: RED.Bz will endeavour to complete work within agreed timelines, subject to receipt of all required documents and third-party processing times.
Stage 6 — Client File Creation & CMS Entry System Entry

Review the client details below then click Create Client in CMS to create the official case record and add the initial fee item.

What will be created:
  • A new client record in the CMS
  • An initial fee item for the agreed service fee
  • A follow-up log entry documenting this intake
  • The intake will be marked as Stage 6 — Complete
🎉

Client intake complete!

The client file has been created and is ready for case management.

All intake data has been saved to the CMS. You can now manage this case from the Clients tab.

Export all your case data to a JSON file as a backup, or restore from a previous export. Use this before upgrading to a new version.

Paste rows directly from your spreadsheet. Column order:
Employer · School · Position · Start Date · End Date · Source · Status · Doc Received · Issues · Notes
Separate columns with a tab (copy/paste directly from Excel or Google Sheets).